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Booking and cancellation

How to book, change or cancel an appointment.

Booking

You can book online at any time, or call us. You choose the service, the practitioner and the time, and we confirm it straight away.

When you book for the first time, we ask you to agree to our privacy and treatment consents so we can look after you properly.

Changing or cancelling

Use the link in your confirmation or reminder message, or call us, to confirm, change or cancel.

Please tell us as early as you can, so we can offer your time to someone on the waiting list.

Reminders and messages

We send an SMS or email reminder before your appointment. You can reply to confirm or cancel. You can ask us to stop marketing messages at any time.

Video appointments

If your appointment is by video, we email you a private link. You will need a device with a camera and a stable internet connection.

Your information

How we collect, use and protect your information is explained on our privacy page.