Frequently Asked Questions
Clear answers to common questions about appointments, Medicare rebates, and consultations.
How do I book?
Book online at any time. Choose the service, your practitioner and a time that suits.
Do I need a referral?
It depends on the service and how your visit is funded. Ask when you book and you will be told what to bring.
What should I bring to my first visit?
Any referral letters, your Medicare or funding details, and a list of medicines you take. If you are sent a form, please complete it before you arrive.
How do I change or cancel?
Use the link in your confirmation or reminder message.
Is my information private?
Yes. Only what is needed to care for you is collected, under the Australian Privacy Principles. The privacy page explains what is held and how to ask for it.
Can I have a video appointment?
Some services can be done by video. Ask when you book.
Still have questions?
Send us a message and we will get back to you.
Book an appointment
Choose a time online, or send us a message.